How to add us as an editor to your Weebly website.
If you run into an issue using our themes, we will sometimes request that you add us as a temporary editor to your Weebly website. This will give our team the ability to remotely access your website code and take a look at what's going wrong. This lets us help our customers in a much quicker, seamless fashion as we conduct 100% of the troubleshooting from our end, and apply any relevant fixes.
Here are the steps to add us as an editor:
After you grant us editor permissions, send us a message informing us that we've been added, and the support specialist assigned to your case will take care of the next steps.
Thank you for using our products!