November 8, 2019
We've Completely Revamped our Customer Support
Luminous Themes has enjoyed significant growth over the past year. As such, we upgraded our support.
Over the past year, Luminous Themes has seen significant growth. Our latest Oxygen Weebly theme has been much more successful than anticipated, and as such we've been rapidly gaining customers.
In the past, we used to use the Freshdesk customer support platform. However, recent issues have caused us to reconsider our customer support platform of choice, and so we have moved our entire support architecture over to Zoho Desk. Our new customer support portal (powered by Zoho) can be accessed by clicking on the "support" page on our website.
We've also increased the number of support staff, in order to enable quicker response times for our customers.
To access customer support, please visit --> https://desk.zoho.com/portal/luminousthemes/
Thank you!
Design is our passion. We were founded in 2014 on a mission to empower Weebly users with premium Weebly themes and templates. Our products have helped thousands of Weebly users improve the quality of their sites. We're ready to help you, too.
