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Over the past year, Luminous Themes has seen significant growth. Our latest Oxygen Weebly theme has been much more successful than anticipated, and as such we've been rapidly gaining customers.
In the past, we used to use the Freshdesk customer support platform. However, recent issues have caused us to reconsider our customer support platform of choice, and so we have moved our entire support architecture over to Zoho Desk. Our new customer support portal (powered by Zoho) can be accessed by clicking on the "support" page on our website.
We've also increased the number of support staff, in order to enable quicker response times for our customers.
To access customer support, please visit --> https://www.luminousthemes.com/support
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Trusted by over 30,000+ Weebly users, our premium Weebly themes and templates feature beautiful responsive designs and a powerful combination of features. Our themes are extremely easy to use and install into Weebly with just one click. Purchasing a premium Weebly theme is the fastest and easiest way to improve your Weebly website. Backed by 24/7 gold customer support.