8
Nov

We've Completely Revamped our Customer Support

Jackson

Over the past year, Luminous Themes has seen significant growth. Our latest Oxygen Weebly theme has been much more successful than anticipated, and as such we've been rapidly gaining customers.

In the past, we used to use the Freshdesk customer support platform. However, recent issues have caused us to reconsider our customer support platform of choice, and so we have moved our entire support architecture over to Zoho Desk. Our new customer support portal (powered by Zoho) can be accessed by clicking on the "support" page on our website.

We've also increased the number of support staff, in order to enable quicker response times for our customers.

To access customer support, please visit --> https://desk.zoho.com/portal/luminousthemes/

Thank you!

Posted on:

Friday, November 8, 2019

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